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For refurbished products (computers and servers), it is also important to note that they have not been used. There is sometimes a misconception among people that by purchasing a refurbished computer, they will actually buy a used computer, only cleaned and repaired. Many, despite the assurances of companies that offer such equipment, remain skeptical. Refurbished computers therefore have exactly the same purchase terms, warranty terms, service support and everything else as brand new products. Most of them also have certain programs and drivers already loaded and an operating system.